You may become concerned about some of the content that your child accesses online, or concerns about interactions that they have with others. Depending on your concern, there are different ways to seek help.

If you are concerned about friendships or bullying

Please speak to your child’s class teacher if you or your child are unhappy about how others treat them online or you feel they are being bullied. At Northway, every allegation of bullying is taken seriously and will be investigated whether it takes place in the real world or online.

If you are concerned about interactions with others outside of school, the vast majority of apps or platforms allow for individual users to be blocked and reported. Often these interactions take place within a group chat, rather than as part of a private conversation.








If you are worried about grooming or online exploitation

If you are concerned that your child, or another child, is being groomed then the CEOP (Child Exploitation and Online Protection) website can be used to make a report to specialist Child Protection Advisors. CEOP will make contact to discuss what has been reported and how they can support you in keeping your child safe. This may include sharing what you have told us with other professionals, including local statutory services, who will be able to help and support you and your child.

Please note, CEOP only deal with reports of sexual abuse or grooming. Bullying, friendship issues, fake accounts or account hacking reports will not be responded to.

Contact the School

Northway Primary School

Dodds Lane
L31 9AA

Main Contact: Mrs C Booth

Tel: 0151-526-2565
Fax: 0151-526-6303